📜 Remote y Jobs — Terms and Conditions

1. Who we are and what these Terms cover

1.1 The Remote y Jobs platform at remoteyjobs.com (the "Platform") is operated by [Operator legal name], a company registered in [country] under number [reg. no.], with its seat at [address] ("we", "us", the "Operator").

1.2 These Terms and Conditions (the "Terms") are a binding agreement between you and the Operator. They govern the creation and use of every account on the Platform. By creating an account, ticking the acceptance box, or using the Platform, you accept these Terms. If you do not accept them, do not create an account.

1.3 The following documents form part of these Terms and are incorporated by reference: the Privacy Policy, the Code of Conduct, and the Price List published on the Platform.

2. Definitions

• "Seeker" — a natural person using the Platform to find remote, contract, or permanent work.
• "Employer" — a company or natural person using the Platform to advertise positions and find candidates for its own organisation.
• "Agency" — a recruitment, staffing, or headhunting business using the Platform to find candidates on behalf of third-party clients.
• "User" — any Seeker, Employer, or Agency with an account.
• "Content" — anything a User submits to the Platform: profiles, CVs, job postings, messages, company descriptions, logos, and similar material.
• "Talent Pool" — a collection of candidate profiles that an Employer or Agency assembles or follows on the Platform.

3. Nature of the service — a venue, not a party

3.1 The Platform is an online notice board and introduction service. We publish job postings, host professional profiles, and provide tools (search, messaging, talent pools) that let Users find and contact each other.

3.2 We are not an employment agency, staffing firm, or recruiter. We do not select, endorse, represent, or guarantee any Seeker, Employer, or Agency. We are not a party to, and take no responsibility for, any employment contract, service contract, negotiation, interview, offer, or payment between Users.

3.3 Any agreement a Seeker reaches with an Employer or Agency — including its terms, remuneration, and performance — is exclusively between those parties. We are not responsible for the acts, omissions, statements, or reliability of any individual Employer, Agency, or candidate.

3.4 We do not verify the identity, legal status, licences, solvency, or claims of Users beyond basic registration checks, unless a specific verification badge on the Platform expressly says otherwise. Users must exercise their own judgement before entering into any relationship, sharing documents, or making payments outside the Platform.

4. Fees — subscriptions only, never a percentage

4.1 The Platform is financed exclusively through subscription fees as published in the Price List.

4.2 We never charge success fees, placement fees, commissions, or any percentage of a salary, day rate, or contract value. Nothing owed to us depends on whether a hire or engagement happens.

4.3 We never charge Seekers for being hired, and we never charge a fee to apply for a job. If any User demands such a payment in our name, it is fraud — report it to us immediately.

4.4 Current subscription tiers, prices, billing periods, and included features are set out in the Price List. Prices are shown including or excluding VAT/sales tax as indicated for your country.

5. Subscriptions, billing, and cancellation

5.1 Paid subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current paid period. We do not refund partial periods except where the law requires it.

5.2 We may change subscription prices with at least 30 days' notice. A price change applies from your next renewal; if you do not agree, cancel before the renewal date.

5.3 EU/EEA and UK consumers — right of withdrawal. If you subscribe as a consumer, you have a statutory right to withdraw within 14 days of purchase without giving a reason. By requesting immediate access to the paid service, you consent to performance beginning at once and acknowledge that, once the service has been fully performed, the withdrawal right is lost; where you withdraw during the 14-day period after performance has begun, we may retain a proportionate amount for the service already provided. Withdrawal instructions and a model form are provided at checkout.

5.4 Failed payments may lead to downgrade or suspension of paid features after a reasonable retry period and notice.

6. Accounts

6.1 You must be at least 18 years old to create an account. Employer and Agency accounts may only be created by a person authorised to bind that organisation.

6.2 You must provide accurate, current information at registration and keep it up to date. One person or organisation may not maintain duplicate accounts for abusive purposes.

6.3 You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately of any suspected unauthorised use.

6.4 Agencies must identify themselves as agencies. Presenting an Agency account as a direct Employer is a material breach of these Terms.

7. Content and licence

7.1 You retain ownership of your Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, and distribute your Content solely to operate, promote, and improve the Platform, for as long as the Content remains on the Platform.

7.2 You warrant that your Content is accurate, lawful, and does not infringe anyone's rights. CVs and profiles must describe the real person who owns the account; job postings must describe real, currently open positions.

7.3 We may remove or restrict Content that breaches these Terms, the Code of Conduct, or applicable law. Where required (including under the EU Digital Services Act), we will give the affected User a statement of reasons and access to an internal complaint procedure.

7.4 We operate a notice-and-action mechanism: anyone may report illegal or infringing Content via [report link / email]. For US copyright matters, notices under the DMCA go to our designated agent at [DMCA agent details].

8. Acceptable use

8.1 The Code of Conduct published on the Platform is binding on all Users and forms part of these Terms. In summary, Users must not:

• discriminate against, harass, or abuse anyone;
• post false, misleading, or bait-and-switch job postings, or "opportunities" that require payment by the candidate;
• scrape, harvest, bulk-export, or resell Platform data or candidate profiles;
• use another User's personal data for any purpose other than recruitment for a real, disclosed opportunity;
• send spam or untargeted mass solicitations;
• upload malware, attempt to breach security, or interfere with the operation of the Platform;
• circumvent the Platform's fee model by fraudulent means.

8.2 We may issue warnings, restrict features, suspend, or terminate accounts for breaches, as described in the Code of Conduct's enforcement section and clause 12 below.

9. Privacy and data protection

9.1 Our processing of personal data is described in the Privacy Policy. Employers and Agencies that collect or store candidates' personal data through the Platform act as independent controllers of that data once received and must comply with applicable data protection law (including GDPR and applicable US state privacy laws), use the data only for recruitment for real opportunities, and delete it when no longer needed.

9.2 Employers and Agencies must not export candidate data outside the purposes permitted in clause 8 and the Code of Conduct.

10. Availability and changes to the service

10.1 We aim for high availability but do not guarantee that the Platform will be uninterrupted or error-free. Planned maintenance will be announced where practicable.

10.2 We may improve or modify Platform features. If a change materially reduces the paid features of your active subscription, we will notify you, and you may cancel with a pro-rata refund of the unused period.

11. Disclaimers and limitation of liability

11.1 No outcome guarantee. We do not promise that a Seeker will find work, or that an Employer or Agency will find candidates, within any time or at all.

11.2 To the maximum extent permitted by law, the Platform is provided "as is" and "as available", and we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.3 To the maximum extent permitted by law, we are not liable for: (a) the conduct, Content, or reliability of any User; (b) any contract, dispute, or loss arising between Users; (c) indirect or consequential loss, loss of profits, loss of business, or loss of data; (d) events outside our reasonable control.

11.4 Where liability cannot be excluded, our total aggregate liability to you in any 12-month period is limited to the greater of (a) the subscription fees you paid us in that period and (b) EUR 100 / USD 100.

11.5 Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, fraud, gross negligence or intent, or the mandatory statutory rights of consumers in their country of residence.

12. Suspension and termination

12.1 You may close your account at any time from your settings. Closing an account does not entitle you to a refund of prepaid periods except as stated in these Terms or required by law.

12.2 We may suspend or terminate an account, with a statement of reasons, where the User materially or repeatedly breaches these Terms or the Code of Conduct, where required by law, or where the account presents a security or fraud risk. Except in urgent cases (fraud, illegal content, security threats), we will give prior notice and an opportunity to remedy.

12.3 For Employers and Agencies established in the EU, restrictions, suspensions, and terminations are handled consistently with Regulation (EU) 2019/1150 (the "P2B Regulation"), including reasons and the internal complaint-handling system described at [link].

12.4 On termination, clauses that by nature survive (IP licence for past periods, liability limits, disputes) remain in force.

13. Changes to these Terms

13.1 We may amend these Terms for legal, security, or operational reasons. We will give at least 15 days' notice of material changes (30 days for EU business users where the P2B Regulation requires) by email or in-platform notice. If you do not accept a change, close your account before it takes effect; continued use after the effective date constitutes acceptance.

14. Governing law and disputes

14.1 These Terms are governed by the law of [operator's country], without prejudice to mandatory consumer protections of the country where a consumer habitually resides (for EU consumers this includes the protections of their home law and the option to sue in their home courts).

14.2 Before any formal proceedings, please contact us at [support email] — most issues can be resolved directly. EU consumers may also use national consumer bodies or the alternative dispute resolution entities listed at [link].

14.3 [Option — US users, discuss with counsel]: disputes with Users resident in the USA may be resolved by binding individual arbitration under the rules of [AAA/JAMS], with a small-claims carve-out and a 30-day opt-out right; class actions waived to the extent permitted by law.

14.4 If any provision of these Terms is held invalid, the remainder stays in effect.

15. Contact

[Operator legal name], [address] — [support email] — [company register / VAT details]